Privacy
at The Plan Parcel.
This notice describes how information is used in the current collection preview, including the cart, customer accounts, and support form.
Updated 12 November 2026
Information
the site uses.
Accounts and the cart
When you register, sign in, or use the cart, the store uses the account details you provide, your product selections, and information needed to maintain your session. Information you save to your account is associated with that account.
Support messages
The contact form collects your name, email address, subject, and message. Submissions are saved in a private support inbox on our website. Technical submission information may also be retained with the message.
The form saves your message to the support inbox. A confirmation appears on the page after submission; no automatic email acknowledgment is sent.
Technical information
The hosting service may keep operational and security logs, such as IP addresses, request details, and timestamps. WordPress and WooCommerce also use information needed to keep the site, sign-in, and shopping session working.
How information
is used.
Information supports the functions you use: keeping products in your cart, signing you in, managing your account, reading and handling support requests, and maintaining the security and operation of the website.
The site runs on WordPress and WooCommerce. Its hosting service and the plugins used for store, account, and support functions process relevant information as part of operating those functions.
No live payment provider is connected. The preview checkout cannot take a payment, and no final planner downloads are currently available.
Cookies and
store sessions.
WordPress and WooCommerce use cookies for functions such as authentication, maintaining a shopping session, and remembering the cart. These help the site recognize your session as you move between pages.
You can manage or remove cookies through your browser settings. Blocking these functional cookies can prevent the cart, account, or sign-in features from working correctly.
Retention
and requests.
Information is retained as needed for support, account management, security, and any required recordkeeping. The purpose of the information and any applicable recordkeeping requirements determine how long it is needed.
Use the support form to ask about your information or request access, a correction, or deletion. Include the email address associated with your account or earlier message so the relevant record can be located. Requests may require an identity check, and some records may need to be retained for security or required recordkeeping.
You can also sign in to My account to review and update the account details available there.
A question about
your information?
Send a privacy request through the store’s support form.